Managed Intelligence Services
Keep improving after go-live.
Configurable services that continuously operate, evaluate and improve your intelligence environment — across Mibono and third-party systems. Scoped to what you need, not a fixed package.
AI estate monitoring and reporting
Regular reporting on what exists, who owns it, what it costs and how it performs.
Model quality and cost evaluation
Ongoing evaluation of models on your tasks, with recommendations.
Agent and workflow performance review
Review of agent outcomes, handoffs, exceptions and failure patterns.
Governance and control review
Periodic testing of policies, approvals and audit evidence.
Compute and capacity optimisation
Utilisation, placement and capacity reviews against demand.
Value measurement
Tracking realised outcomes against the investment case.
Incident and improvement management
Structured handling of incidents and a managed improvement backlog.
Service scope, frequency and levels are agreed per customer. Nothing here is a guaranteed universal service package.