Organisations measure AI spend and AI activity. Very few measure whether the organisation has actually become more intelligent.
Enterprise intelligence is the ability to convert data, knowledge, rules, processes and AI into consistent, timely and correct action.
It can be measured: decision latency, share of decisions with complete context, rework rates, knowledge retrieval success, exception volumes and the proportion of work executed with verified quality.
Once measured, it can be managed as a portfolio rather than defended as a set of pilots.
To discuss how this research applies to your organisation, speak to a Mibono Intelligence advisor.
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